Frequently Asked Questions (FAQs)

We want to make the ticket and ordering process as easy as possible for you. Here you will find answers to frequently asked questions – if anything remains unclear, just contact us.

Tickets & Orders 🎟️

How do I receive my tickets?

I lost my ticket – what can I do?

Tip: Create a user account! This way, you can view and download your tickets at any time.

Payment 💳

What payment methods do you offer?

Shipping & Delivery 📦

What are the shipping costs?

How long does delivery take?

Which countries can I order from?

Returns & Exchanges 🔄

What if an item doesn’t fit?

Can I return CDs or vinyl records?

My order was incomplete or incorrect. What can I do?

Frequently Asked Questions About Sizes 👕

How do I find the right T-shirt size?

Any Questions? 🤔

Feel free to contact us! Just send us an email 📧 or use our contact form. We’ll help you quickly and personally.